- +75%
Operational efficiency
City Light Hospital wanted to streamline patient management, appointment scheduling, and internal workflows. They partnered with Meera Bai to develop a custom CRM tailored to healthcare operations. Our full-stack team delivered a secure, scalable solution that significantly improved both patient engagement and staff productivity.
About City Light CRM
City Light Hospital is a leading multi-specialty healthcare provider, known for its compassionate care, advanced diagnostics, and expert medical team. With a focus on delivering quality healthcare services, they serve thousands of patients each month across a wide range of specializations.
The challenge
City Light Hospital was dealing with outdated systems, manual data entry, and fragmented patient records. They approached Meera Bai to build a centralized CRM platform that could unify patient history, streamline operations, and improve overall efficiency. Our full-stack team built a web-based CRM system that connected appointments, doctor availability, billing, and reports—all in one intuitive dashboard.
The hospital management said, “Meera Bai’s solution transformed how we operate daily. From data handling to patient tracking, everything is faster and more reliable now.” Their satisfaction drives our passion for purpose-driven tech solutions.
Services Used:
STRENGTH IN NUMBERS
Business impact
With Meera Bai’s CRM in place, City Light Hospital has reduced admin time, improved patient retention, and enhanced the accuracy of its reporting. Automation and centralized data access have driven real results. Key achievements include:
Improvement in appointment tracking accuracy
Reduction in manual data entry errors
Faster access to patient records
Tailored development for healthcare
City Light Hospital continues to work with a dedicated Meera Bai technical lead for CRM upgrades and support. Their operations team shared,
“Working with Meera Bai is like having our own IT department. Their understanding of healthcare workflows helped us get the exact tools we needed—without the overhead of bulky software.”
- Custom user roles and permissions
- Real-time appointment and patient management
- Secure data storage with backups
- Integrated reports and analytics
+40 %
Improved staff productivity
236 %
Increase in digital appointment bookings
131 %
Rise in operational transparency
